FAQ

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  • What payment methods do you accept?

    For an exciting shopping experience, we accept various payment options including bank credit cards, Apple Pay, and PayPal.

  • How long does shipping take?

    We carefully process each order, aiming for lightning-fast delivery within the UAE! For international orders, we kindly ask for a bit more patience, typically arriving within 5-7 business days.

  • Do you offer international shipping?

    Yes, we provide reliable international shipping options such as DHL and FedEx to reach our customers worldwide.

  • What is your return policy?

    If you're not completely satisfied with our product, fret not! We smoothly handle returns as long as the issue isn't from our end.

  • How can I track my order?

    Track your eagerly awaited package step by step with our "Track My Order" button on our website, adding a bit more excitement to the anticipation!

  • Are your products handmade?

    The pieces in our special collections hold the true expression of art with a handmade certificate.

  • Do you offer customization options?

    We'd be delighted to create special pieces tailored to your style and preferences! Get in touch with us to create the jewelry of your dreams.

  • Are your products hypoallergenic?

    Prioritizing your health and comfort, we use entirely hypoallergenic and safe materials.

  • Do you offer gift wrapping?

    Every customer is special to us, and every order is sent with love in a charming gift package. Just choose, and leave the rest to us!

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